Explorer Bible For Kids
Large Print Personal Size Reference Bible
She Led The Way
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Things That Got Us Here
Cross Measuring Spoons
101 Favorite Bible Verses For Teens
All About The Call Choral Book : An Easy Learn Easy Sing Musical For Kidz (Print
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Business
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Fundamentals Of Sales Management For The Newly Appointed Sales Manager
$18.95Making the leap into sales management means meeting a whole new set of challenges. As a manager, you’re going to have to quickly develop the skills that allow you to build and supervise a sales team, communicate effectively, set goals, be a mentor, and much, much more. Now that you’ve been handed these unfamiliar responsibilities, you’re going to have to think on your feet — or face the possibility of not living up to expectations. Easy-to-understand and filled with realistic examples and immediately usable strategies, Fundamentals of Sales Management for the Newly Appointed Sales Manager helps you understand what it takes to be a great sales manager, allowing you to avoid many of the common first-time sales management mistakes, and be successful right out of the gate. Dispensing with dry theory, the book helps you understand your new role in the organization, and how to thrive simultaneously as both a member of the management team, and as a team leader. You’ll learn how to: * Make a smooth transition into management. * Build a superior, high-functioning sales team. * Set objectives and plan performance. * Delegate responsibilities. * Recruit new employees. * Improve productivity and effectiveness. Based on the bestselling American Management Association seminar, the book supplies you with indispensable, need-to-know information on communicating with your team, your bosses, your peers, and your customers; developing a sales plan and understanding the relationship between corporate, department, and individual plans; applying crucial time management skills to your new role; managing a sales territory; interviewing and hiring the right people; building a motivational environment; compensating your people; and understanding the difference between training, coaching, and counseling-and knowing how to excel at each. You can’t make the leap into sales management successfully without the proper tools and information under your belt. Fundamentals of Sales Management for the Newly Appointed Sales Manager gives you everything you need to win the respect of your peers and colleagues, and immediately excel at your challenging new responsibilities.
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Business By The Book
$19.99Now readers can approach the new millennium by incorporating Burkett’s tried and true advice into their business world with this updated edition of the best-selling classic containing some of the actual study material used in Burkett’s worldwide seminars.
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100 Mile Walk
$19.95Each generation leads in its own way. But to progress together, they must find ways to bridge the divide between their perspectives. Recognizing that truth, a 65-year-old traditional CEO and his 35-year-old Zen entrepreneur son embark on a six-month-long, 100-mile walk. As they stroll the streets of New York and New Orleans, trek through the Blue Ridge Mountains, and hike along the Long Island coast, they talk about their experiences, their outlook on life and work, the achievements of leaders they have known, and how each views the nature and purpose of leadership. Ultimately, the two men agree on nine key traits and practices essential to all leaders — from principles and passion to performance and even paranoia — and on how leaders and aspiring leaders can follow them consistently. Father and son also discover a lot about each other, their relationship, and the way two generations set apart by so many differences can respect and learn from each other.
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How To Lead And Still Have A Life
$19.98Dale Burke’s unique and powerful book Less Is More Leadership now in a trade binding is easier to keep on hand. Burke reveals how to work smarter and more efficiently to garner success that far exceeds results of the “work harder and longer” tactics.
Readers will gain knowledge of eight key disciplines based on Christ’s leadership style, including:
*Spirituality-the Power of Convictions
*Humility-the Power of Servant-leadership
*Imagination-the Power of Vision
*Mobilization-the Power of Letting Go
*Innovation-the Power of CreativityBusiness and ministry professionals, lay leaders, churches, schools, and anyone looking to transform their work, home, and life with the power of a new way of thinking will be empowered by these principles.
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Next Generation Leader
$19.99The church needs energetic new leaders, and today young people all around the country are eager to serve God. Stanley shares material from his leadership training sessions, developed to mentor promising candidates in five areas—clarity, character, courage, competency, and coaching. His proven plan will help you equip those around you for their God-given ministries.
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Leading Leaders : How To Manage Smart, Talented, Rich, And Powerful People
$25.54Whether you were born a leader or have had leadership thrust upon you, you’re in for a whole new set of challenges when managing other leaders. Think of the qualities that have brought you to a leadership role: your vision, confidence, and charisma, or perhaps your experience, unique skills, expertise, or network of powerful allies. Now remind yourself that other leaders share some or all of these qualities with you. The leaders you are called upon to lead may be other executives, highly educated experts, investors, board members, government officials, doctors, lawyers, or other professionals. The potential contributions of these elites to any organization are vital, but the likelihood of friction is also high if you don’t manage relationships carefully. In any case, they are people with significant resources — and strong opinions. How do you leverage the assets of the talented and powerful while making sure that egos remain unbruised? Leading Leaders breaks the challenge down into the Seven Daily Tasks of Leadership, and shows you how to carry out each task when you have to manage other leaders. The seven tasks and the special challenges they entail in leading leaders are: 1. Direction How do you negotiate a vision for the organization that other leaders will buy into? 2. Integration How do you make stars a team? 3. Mediation How do you resolve conflicts over turf and power among other leaders so the organization can move forward? 4. Education How do you educate people who think they are already educated? 5. Motivation How do you move other leaders who already seem to have everything” to do the right thing for the organization? 6. Representation How do you lead your organization’s outside constituents while still leading leaders inside? 7. Trust Creation How do you gain and keep other leaders’ trust, the vital capital that your own leadership depends on? Drawing on the author’s own leadership experience as well as his research in the corporate, political, academic, and professional worlds, Leading Leaders answers these questions with a clear set of effective rules for all managers to follow in successfully leading other leaders.”
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Good To Great And The Social Sectors
$17.99Building upon the concepts introduced in Good to Great, Jim Collins answers the most commonly asked questions raised by his readers in the social sectors. Using information gathered from interviews with over 100 social sector leaders, Jim Collins shows that his “Level 5 Leader” and other good-to-great principles can help social sector organizations make the leap to greatness.
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More Bricks Less Straw
$25.99IVP Print On Demand Title
In today’s cutthroat business environment, leaders are expected to do more with less. Bottom lines are on the increase; available resources on the decrease. Worse, managers must achieve these grand goals while keeping morale at an all-time high. This isn’t just a trend. It’s the state of business today. And really, it’s nothing new. In ancient Egypt, the Israelite slaves were forced to make more bricks with less straw. With fewer and fewer resources, the Israelites had to find ways to meet higher and higher demands.
David Farrington transports this and other familiar Bible stories into the modern workplace, demonstrating timetested solutions-delegation of authority, effective communication, consensus building, and more-for today’s time-pressed business leaders. As a veteran of consulting for Fortune 500 companies, Farrington knows how to produce more effective business leaders. His penetrating insights give leaders innovative strategies for building morale and creating a positive work environment, making the most of workers’ efforts in a way that is beneficial to you, your team, and your entire organization.
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Survival Guide For Working With Bad Bosses
$18.99Being saddled with a terrible supervisor can turn even the best job into a nightmare. Unfortunately, not every boss is the great symbol of managerial perfection one would hope for. In fact, more people than not consider themselves stuck with a “bad boss.” But short of remaining miserable or quitting a job, what can be done about it? A Survival Guide for Working with Bad Bosses provides readers with savvy, practical advice for coping with managers and supervisors who are mean, incompetent, unethical, and worse. The book includes powerful strategies for not only working with — but thriving under — such bad boss types as: * The Great Betrayers — how to defend yourself against a corporate backstabber * The Know-Nothing Bosses — what to do when a boss is clueless * The Bad Communicators — how to respond when a boss is consistently unclear Whether a boss is high-strung, incompetent, or a power-mad tyrant, this book has the solution.
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Roadmap To Strategic HR
$22.99Foreword by Dave Ulrich “It is easier to conceptualize, conceive, and write about utopia than to actually make it happen. Thirty years ago, when some of us chose to go into academics and live more in the world of ideas, Ralph Christensen chose to go into the world of practice. To be honest, he was then and is now one of the best thinkers’ in the profession — and he has shown repeatedly that he can turn ideas into action.”” — Dave Ulrich, from the Foreword For decades now, human resources professionals have sounded the drumbeat of change: HR must transform itself from an administrative function into a strategic business partner. But it has been said so often, for so long, and with so little concrete, real-life information on how to actually achieve this new mission, that the message often sounds like a wouldn’t-it-be-nice scenario. But it isn’t. More and more traditional HR activities are being farmed out to service centers, external vendors, and line managers. The work of HR is changing, and more and more professionals realize that to succeed in the future they must be part of the team that makes important business decisions. Roadmap to Strategic HR is a sorely needed prescription for achieving strategic focus in complex organizations. Drawn from the author’s more than 25 years of experience and insights as an HR practitioner at Hallmark and other companies, the book outlines a 10-step, results-oriented plan for making the transition. It helps you integrate top-quality tactical work with innovative internal systems — talent systems, training systems, reward systems, or work processes — that will meet the strategic business demands of your organization. Easy-to-read, thought-provoking, and packed with real-world examples of what worked and what didn’t at Hallmark, Roadmap to Strategic HR helps you: * Boil down the reams of research and concepts into a comprehensible plan you can successfully implement. * Understand the business realities that are driving change, including employees afraid for their jobs, and demanding and scarce customers. * Compress the multitude of HR activities into five fundamental processes: workforce planning and staffing, learning and development, organization development, performance management, and employee relations. * Examine each of the five processes through a powerful strategic lens. * Resolve the tensions between HR specialists and HR generalists. * Build a real partnership between the frontline managers and HR staff. *
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Developing The Leaders Around You
$19.99Developing leadership qualities in others is the way to ensure success in today’s competitive world because the one asset that truly appreciates within any organization is people. People can grow, develop, and become more effective if they have a leader who understands their potential value.
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Making Sense Of Strategy
$14.95Business strategy is not rocket science. It’s about using pertinent information to make smart decisions, and doing it fast enough to keep your business ahead of the curve. And while many companies have embraced the 24/7 business paradigm, their strategies come from the 9-to-5 era. Plain and simple, most strategic planning efforts fail because they can’t keep up with the evolving demands of the market. Standing apart from the piles of discarded management wisdom, Making Sense of Strategy provides real, practical insights and advice for 21st-century businesses. Top strategy consultant Tony Manning cuts through layer after layer of “guru” babble to bring the reader only the most genuinely valuable information: the questions that need to be asked, the principles that every organization and its people must adopt, and the tools that every company needs in order to develop their core business strategies and create profit. Manning’s refreshingly streamlined approach to strategy encompasses: * The value of shared ideas * The importance of creating and sustaining unique communities for your products or services * The link between a company’s values and those of its customers and shareholders * And why strategic management is ultimately a conversation, one that empowers its participants with a sense of purpose and ownership. A real-world, no-nonsense guide, Making Sense of Strategy is the key to turning plans into action — fast!
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Winning With People Workbook
$17.99What kind of price would you put on good people skills? Ask the successful CEOs of major corporations, entrepreneurs, top salespeople, teachers, pastors, and parents what characteristic is most needed for success in leadership positions, and they’ll tell you– it’s the ability to work with people.
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Real Time Contact Center
$27.95To get a competitive edge in a world of commoditized service, companies have to convert their reactive, cost-oriented contact centers into predictive, engaged, revenue-generating, real-time profit centers. A real-time contact center provides an outstanding customer experience, enhances loyalty, increases sales, reduces expenses, and streamlines information flow between the center and the company at large — all of which adds up to substantial bottom-line improvement. The Real-Time Contact Center is a practical guide to building a service infrastructure that will simultaneously exceed your customers’ expectations, and build revenues. This timely book will help you: Establish the business case for transforming your contact center into a real-time profit center. * Sort through the technologies and systems that enable real-time contact centers, and learn the best ways to use them. * Build profitable relationships with sales and marketing. * Strengthen your self-service applications to improve their efficiency and to reduce dependence on service representatives, enabling significant cost reductions. * Hire, train, and motivate staff to keep your contact center at the top of its game. * Make smart, ethical decisions regarding offshore outsourcing. The book is packed with step-by-step implementation plans for migrating from your current model to the real-time contact center, and offers a complete package of winning strategies, practical guidelines, and best practices. Each chapter includes self-assessment checklists for use by all the crucial players in your contact environment. The Real-Time Contact Center analyzes the business trends that are driving change in the contact center market, and provides vendor names and a market overview of key call center technology, systems, and applications. The book also discusses how to optimize management and processes to ensure your people are well positioned to deliver extraordinary service with every interaction. Most importantly, The Real-Time Contact Center will show you how to make this crucial transformation without disrupting your current service initiatives. With the powerful tools and practical recommendations in this book, you will transfer quickly and seamlessly to a world-class contact center that’s designed to generate substantial revenue, delight your customers, reduce expenses, and make your organization the envy of its industry.
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Lifes Too Short To Yell At Your Computer
$9.99The frustrations of work can build until we’re ready to scream! But life’s too short to allow the aggravations of the workplace to spill over into our hearts. This charming book is a gentle reminder to slow down, take a breath, and enjoy the journey. Life’s too short not to!
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Managing Crises Before They Happen
$22.99From tragic accidents to public relations fiascos, we live in an increasingly crisis-ridden society. In fact, half of the major industrial accidents of the past century occurred in the last 20 years. Incidents such as Bhopal and the Exxon Valdez have become embedded in our consciousness, cultural icons of the worst sort. Other crises, less devastating but with serious impact on their businesses, occur almost daily. Why is this–and what can be done to reverse this disturbing trend? According to Ian Mitroff, one of the world’s leading experts on crisis management, the rise in the crisis rate is due to an ingrained “it-can’t happen-to-us” mentality–which, in turn, leads to a total lack of preparedness for crises. His solution? Find out in Managing Crises Before They Happen. This fascinating book provides readers with a powerful framework that will help them: * Recognize the early warning signals that almost always precede a crisis * Focus on the big picture, not just the details * Avoid becoming either the victim or the villain in a crisis situation * Understand the importance of personal character, corporate culture, and thinking outside the box to effective crisis management * Learn from one crisis things that can prevent or ameliorate the next.
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How To Design Implement And Interpret And Employee Survey
$34.95Employee opinion is the most important barometer of employment conditions at any company. But marshalling hundreds (or thousands) of individual perceptions into a cohesive workplace inititative demands an organized approach. McConnell presents a practical start-to-finish methodology for getting the most out of an employee opinion survey, from determining what conditions to survey to completion of follow-up procedures. Adaptable to any purpose and organization, McConnell’s proven strategies cover: * Do’s and don’ts of question design * Selecting response type (multi-choice, rating scales, etc.) * Practical methods for ensuring validity and reliability * Survey administration Additional chapters cover the nuts and bolts of implementation, communicating with employees about the survey, and how to score, group, and report survey results. Not least, this crucial book shows how to use survey results as a springboard to improved management/employee communication, working conditions, and productivity. CD-ROM included.
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Soldier Statesman Peacemaker
$22.99Foreword by Fred Smith, President and CEO, Federal Express No list of the greatest people of the 20th century is complete without General George C. Marshall. Winston Churchill called him the “organizer of victory” and “the last great American.” President Harry Truman referred to him as the “great one of the age.” Tom Brokaw called him the “godfather” of “the greatest generation.” Even so, many people know Marshall’s name without being able to recall his many astonishing accomplishments. Among them: * He personally trained future generals Eisenhower, Bradley, Ridgeway, Patton, and others. * As Chief of Staff of the U.S. Army before and during World War II, he oversaw its expansion from a small, homeland defense force — smaller than Bulgaria’s — into the mightiest army ever assembled. * As Secretary of State, he introduced the “Marshall Plan,” which literally rescued Europe after the war. * He was the first professional soldier ever to win the Nobel Peace Prize and was twice named Time’s Man of the Year. Marshall’s extraordinary career reflects unparalleled leadership traits and consummate skills, among them vision, candor, a commitment to action, the ability to listen and learn, and not least, selflessness. In an extraordinary chronicle and analysis of legendary leadership, Jack Uldrich brings the life and achievements of General Marshall front and center — where they have always belonged.
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Why Some Companies Emerge Stronger And Better From A Crisis
$24.95Like many companies over the last few years, yours has probably done a great deal to reassess its physical, strategic, and financial vulnerabilities. But there is a huge difference between business continuity planning and true crisis management. Do your company and employees have the necessary “IQ” not only to withstand a crisis but also to come through it with strength and confidence? Ian Mitroff, recognized around the world as an authority in crisis management, has created a plan that goes well beyond “disaster preparedness” to help your company get accustomed to working in the face of some unsettling facts: * In an age of terror, cyberattacks, large-scale corporate fraud and more, crisis is no longer a question of if, but of when. * Your company, no matter its size, industry, or location, is not immune from this reality. * Your contingency planning will only be as effective as the human beings charged with putting it into action. Mitroff outlines seven distinct competencies your organization needs to handle crises effectively: * Right Heart (emotional IQ): By accepting crisis as an inevitability, you can process much of the shock and grief beforehand, and avoid making the effects of the crisis even worse through an unconstructive response. * Right Thinking (creative IQ): “Crises don’t give a damn for the ways in which we have organized the world,” so out-of-the-box thinking is essential. * Right Social and Political IQ: Understand that your business is subject not only to the particular pitfalls of its industry, but also to the universal and complex challenges that threaten all companies. * Right Integration (integrative IQ): Realize that crises are perceived differently by different stakeholders, and are never simple “exercises” that can be “solved.” Identify and reconcile these perceptions now so that the path is clear when the crisis strikes. * Right Technical IQ: “Think like a controlled paranoid” to uncover ways in which malicious forces could cause a crisis in your company. Question every assumption about what is “normal,” “impossible,” or “absurd.” * Right Aesthetic IQ: Reconsider the classic design of the corporation, which is meant to address problems as they arise, and move toward one in which crisis management is an overarching discipline on a par with, for example, finance. * Spiritual IQ: Reject the notion that people’s physical, mental, and spiritual beings are completely separate; recognize that crises cause us to question the very meani
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Qualcomm Equation : How A Fledgling Telecom Company Forged A New Path To Bi
$19.95Featuring a foreword by George Gilder If you’re a Qualcomm customer or stockholder, or in fact if you have a stake in almost any cellular service or even just use a mobile phone, you’re no doubt aware of the enormous impact on the development of cellular technology by actress and sex symbol Hedy LaMarr. All right, perhaps you’re surprised. The telecom industry has never been short on surprises, and the above example is no exception. Nor is it an exaggeration. Read the book. Similarly, it is not an exaggeration to say that Qualcomm, through a combination of technological superiority, cunning business acumen, and sheer tenacity, has become the undisputed standard by which telecom companies now measure themselves. In short order, they have also become a model of substantial and sustained growth that businesses in all industries should emulate. Qualcomm’s rise mirrors that of the cell phone itself. Both are ubiquitous, both continue to evolve rapidly, and both turned the status quo on its head. The Qualcomm Equation reveals crucial but little-known information on the history of cellular and wireless technology — some of which dates back to World War II — and shows how the company grabbed the wave just as it began to rise. How did they do it? Even while most competitors were using an essential technology, Qualcomm believed in an alternative they had developed, and continued to refine and promote it until at last it caught on. The Qualcomm Equation details how the fledgling company, while their rivals simply duked it out for more customers, made a killing not only by offering great service, but also by leasing their superior standard technology to other telecom companies. While Qualcomm grew its own customer base, they had also, in essence, found a way to make more money the bigger their competitors got. How can you apply the Qualcomm model in your industry, and in your company? Following Qualcomm’s example, your company can: * attract investors by presenting even complex products and technologies in customer- and market-focused language * prove that its product is essential not only to customers but also to competitors — so that they come to depend on you rather than trying to defeat you * make its product and its operations compatible with those competitors, turning rivalries into profitable strategic alliances * learn from setbacks, and leverage the knowledge and strengths of your partners to overcome obstacles You’ll also learn crucial strategies to help
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Business Tale : A Story Of Ethics, Choices, Success And A Very Large Rabbit
$14.99Named one of the Best Business Books of 2003 by Library Journal! Wouldn’t it be nice if all executives had a magical rabbit-like the one in the movie Harvey — following them around reminding them to be ethical? In this charming fable, Aristotle (Ari, for short) is a pooka — a mythical, invisible creature with a penchant for advising against dishonesty. Our hero, Edgar P. Benchley, has been able to see and hear Ari since childhood, and as he journeys through his professional life, constantly faced with challenging questions of good conduct, Ari helps remind him that nice guys can succeed . . . even in the world of business. Much needed in these times when confidence in corporations has eroded, A Business Tale offers readers the inspiration to make ethical choices even when it isn’t easy or immediately rewarding. Following the story, the book also contains real-life examples and a 10-step action plan for ethical behavior in the workplace. A Business Tale is an easy-to-read, unforgettable “spoonful of sugar” to help companies and individuals digest the sometimes tart lessons of practical morality in the workplace.
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Brain Tattoos : Creating Unique Brands That Stick In Your Customers’ Minds
$18.99Effective branding depends on the ability to leave a lasting (and positive) impression in the mind of the target audience. Brain Tattoos offers a practical approach — no complicated theories, marketing jargon, or unnecessary babble — that lets any business take its brand to the next level. Packed with tools that help readers identify their brand’s purpose, personality, promise, and point of difference, Brain Tattoos will help readers: * Develop the courage to break the mold and become truly distinct * Discover ways to enlist customers and others as “brand ambassadors” * Grasp their brand’s essence * Master brand building on any scale in any industry * Learn how to identify and use the most effective methods of brand communication * Learn how to leverage limited resources creatively Filled with creative ways to maximize market impact, Brain Tattoos is a true “how-to” book written with in-the-trenches business and marketing people in mind.
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Lean Manufacturing That Works
$19.95Is there one factor that allows some manufacturing companies to succeed while others fail? With production a level playing field, with anyone able to purchase the same equipment and facilities, hire and train the same qualified people, and purchase the same raw materials required to make a product-why is it that some companies are consistently more competitive? The simple answer lies in manufacturing technique: how you manage and balance people, materials, and machines. And if your manufacturing organization is slow and inefficient, it’s time to slim down. Lean” manufacturing allows manufacturers to reduce waste and maximize profits by adopting a philosophy of operation that considers value from the perspective of the customer. Far from a dry explanation of theory that simply looks good on paper, Lean Manufacturing That Works brings all the principles of lean manufacturing to where they’re needed most: the shop floor. Engagingly written and easy to put to work, the book is specifically aimed at the people whose daily work involves the manufacturing floor, and it features essential tools that can help streamline operations in any manufacturing environment, A proven “weight loss” plan for your manufacturing environment, the lean strategy allows you to expend fewer resources in delivering value to the customer. The results are growth through the taking of market share, greater profitability, and increased opportunity and stability for your employees. Lean Manufacturing That Works provides insights into this remarkable strategy and shows how to put it to work immediately in your own operations. In Section 1 — the how — Bill Carreira presents a thorough overview of lean manufacturing, with discussions of cost and cash flow; velocity and lead time; what waste is and how it affects both profit and customer satisfaction; how to quantify opportunities to become more profitable; and how to use lean manufacturing to both complement and implement business strategy. Moving onto the why behind lean manufacturing, Section 2 gives step-by-step, dollar-by-dollar guidance on creating a lean process at virtually any manufacturing company, from laying out processes to transitioning and training employees, with valuable information on establishing metrics and ensuring continuous improvement. According to author Carreira, ‘The one and only reason to go lean is to make more money.”” Lean Manufacturing That Works provides you with specific, practical information on every page,
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Semper Fi : Business Leadership The Marine Corps Way
$18.99For more than 200 years, the U.S. Marine Corps has been a paragon of world-class leadership, excelling in the areas of motivation, training, and management. Semper Fi — which since its hardcover publication has become a best-selling, business leadership classic — shows readers how to adapt these proven practices for their own organizations. Semper Fi goes behind the scenes to pinpoint what works for the USMC, showing readers how to create a training and management culture that brings out the best in all their employees. The book gives readers tough, practical tips for: * inspiring individual initiative * rewarding hard work * encouraging loyalty * working with limited resources * dealing with change * “leading the troops”” at every level of the organization. “This is not,” according to Dan Rather, “one of those mumbo-jumbo, pseudo-philosophical books on leadership. Semper Fi is a book you will actually USE, read, and refer to again and again.”
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Way Of The Shepherd
$22.99Find inspiration and a fresh perspective on the art of leadership in this account of a cub reporter who lands the interview of a lifetime and walks away with the keys to exceptional leadership. When the reporter meets with the most respected CEO in America, the businessman shares the seven secrets he learned long ago from his mentor_an eccentric but brilliant professor who taught him proven management principles that, while ancient in origin, are applicable in today’s fast-paced, high-tech world. The Way of the Shepherd is a compact, heart-warming story dotted with humor. It will teach you how to lead the people close to you so they will view their work as a calling rather than merely a job, a place to belong rather than a place to work. It shows leaders how to infuse work with meaning and how to engage, energize, and ignite their workforce and gives employees a better understanding of what makes for a quality work experience. It is a powerful metaphor for leaders that reaches back 5,000 years. It is . . . The Way of the Shepherd.
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Behavioral Advantage : What The Smartest Most Successful Companies Do Diffe
$25.00In their book Winning Behavior, Terry Bacon and David Pugh showed how great companies outperform good ones through “behavioral differentiation” — going beyond superior products and dependable service to connect with customers at every touchpoint. The Behavioral Advantage broadens the concept, applying behavioral differentiation to the business-to-business arena. The best B2B companies depend on a multifront approach to business interaction, and The Behavioral Advantage reveals the secrets behind what is essentially a chess game with competitors. To win the game, companies must develop a carefully plotted opening game, with all internal values, policies, practices, and behaviors fully aligned. A smart and efficient middle game lets the company build and strengthen its position, and the endgame assures victory and lays the groundwork for future business. Just as individual customers do, B2B customers remember those companies whose behavior consistently and significantly outshines even strong competitors. These firms create a lasting advantage — and reap the profits that come with it.
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Into The Unknown
$22.99If life is an adventure, no one will ever live it more fully than Meriwether Lewis and William Clark. Commissioned by President Thomas Jefferson to explore the rumored Northwest Passage, Lewis and Clark instead discovered a seemingly endless land whose very existence foretold a future America infinitely different from what had been imagined. May 2004 marks the beginning of a two-and-a-half year bicentennial celebration of their incredible journey and its significance to the history of America. Against staggering odds, these unique men inspired such absolute loyalty in each other and in their group that they are still widely regarded as the most successful leadership team in American history. Today’s leadership adventures unfold in the rugged terrain of business, and who better than Lewis and Clark to lead us through its toughest challenges? Their story resonates with business leaders of our time because they had to: * Think strategically * Make tough and timely decisions * Surround themselves with good people * Manage resources * Motivate the team * Deal with different cultures * Assimilate information from many sources * Balance long-term goals against short-term realities * Learn from their mistakes * Try new approaches. Most importantly, they had to persevere and change course in the face of adversity. Their lessons will inspire business leaders to take their teams to new adventures of great discovery.
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Zig : The Autobiography Of Zig Ziglar
$19.00Zig Ziglar, the motivational speaker who has galvanized audiences around the world and written more than a dozen perennially popular books, brings that same unbounded energy and clarity of vision to this candid, inspiring account of his own life and the forces that shaped it.
Every year, Zig Ziglar travels all over the world delivering a resounding message of hope and commitment in forums ranging from high-powered business conferences and church leadership assemblies to youth conventions and educational gatherings. In Zig, Ziglar chronicles another kind of journey: his own transformation from a struggling, not terribly successful salesman to the sales champion of several different companies, and finally to his current position as one of the world’s best-known and most highly regarded motivational speakers and trainers. As he describes his experiences, he brings to life the essence of his teachings: “You can have everything in life you want if you will just help enough other people get what they want.”
At the heart of Ziglar’s story are the people who taught him the importance of balancing a commitment to hard work with compassion for others. His first teacher was his mother, who raised him alone after the early death of his father, and introduced him to the principles and values he has honored for the rest of his life. Her lessons were reinforced by many others-from the men and women who became his business mentors to the friends and spiritual leaders who comforted and supported him when things got tough. Paying tribute to each of them, Ziglar zeroes in on the philosophy and traits that have enabled him to achieve success in business and in his personal life: discipline, hard work, common sense, integrity, commitment, and an infectious sense of humor.
Ziglar’s speaking engagements and seminars along with a wide array of audio and video materials, books, and training manuals, have helped to trigger positive changes in small businesses, Fortune 500 companies, U.S. government agencies, nonprofit associations, religious organizations, schools, and prisons. At once engaging and enlightening, Zig provides a riveting portrait of the man who has achieved so much by embracing the simple but profound goal of helping others.
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Victory In The Workplace
$21.23Victory in the Workplace will empower you with the ability to reign victoriously in your workplace. You will obtain the strength, encouragement, motivation, and inspiration to succeed in the working world. This is a must read for everyone in the working world. No other book will provide the keys to overcoming the serious and sensitive issues that we face in the workplace. Victory in the Workplace offers a fresh perspective for conquering critical issues in the working world. This book provides inspiration on 100 topics that workers confront every day. You will learn how to: Discover and pursue your purpose in life Succeed in the face of challenges and opportunities Display the fruits of the Spirit and honor your faith Maintain a positive attitude and excel in performance Handle difficult and demanding people and personalities Equip yourself with the Lord’s armor to overcome spiritual warfare Victory in the Workplace will inspire and motivate you to overcome the working world as Christ has overcome the world.
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Developing The Leaders Around You Workbook (Workbook)
$17.99Dr. John C. Maxwell is committed to more than just being a leader_he’s also committed to nurturing and mentoring thousands of potential leaders around him. This passion is what caused him to found INJOY and EQUIP, and it is the driving force in his ministry. Both practical and inspirational, Developing the Leaders Around You is crammed with strategies that help you effectively transform your goals into reality by building leadership in the people around you. Emphasizing that an organization can’t grow until its members grow, Dr. Maxwell encourages readers to foster a productive team spirit, make difficult decisions, handle confrontation, and to nurture, encourage, and equip people to be leaders.
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HR From The Heart
$19.95Human resources professionals are entrusted, perhaps more than any other corporate designates, with the well-being of their organization’s population. They bridge the gaps between the individual and the collective, the person and the purpose. The most successful and effective HR professionals see their careers as a calling, and their work, though driven by corporate goals, is graced by a sense of purpose, a profound generosity, and a love for what they do and the constituencies they serve. HR from the Heart is a book for HR practitioners who love their jobs — or want to. Libby Sartain, one of the country’s top human resources executives, reveals how HR professionals create a synergy between business objectives and the needs and wants of employees. This inspiring book is equal parts motivational message and how-to, confessional and career guide. Filled with stories from Sartain’s considerable experience, HR from the Heart offers a first-hand perspective on forging relationships, selling HR to the company, taking diversity beyond “by the book,” keeping policy in perspective, and more — all while making the right career moves, staying engaged, and forwarding the strategic goals of the company.
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Cracking The Corporate Code
$19.95Over the last few decades, advances by African-Americans in the business world have been both impressive and well-documented. But even a cursory glance at the statistics — not to mention a look around most corporations — reveals that, despite much progress, minority executives are still relatively few and far between. Whether in the form of insensitivity, change-averse corporate cultures, socio-economic factors, or outright racism, African-Americans still face very real obstacles along the path to professional success. To many, these obstacles have seemed insurmountable, and their careers have foundered. But to thousands of others, these challenges have been an invitation to excel, and their accomplishments have been worthy of both praise and emulation. Cracking the Corporate Code delves deeply into the lives and careers of 32 such notable professionals. These are not the men and women usually cited: the high-profile government officials, the legendary civil rights pioneers, or the megastar athletes who have leveraged their on-field success into positions of leadership. The authors have chosen instead to profile individuals who have risen through the ranks of America’s most noteworthy businesses, to the highest echelons of corporate power and influence. In exclusive, eye-opening interviews, these men and women recount their impressive and widely differing career trajectories, revealing what motivated and discouraged them, their sources of support and conflict, and the strategies they developed to excel in organizations like PepsiCo, GE, Merrill Lynch, Kraft, Prudential, Chrysler, and dozens more. Rather than offer these inspiring stories as individual biographies, the authors have identified their common threads, analyzing what they reveal to the reader about: * Reconciling the ambiguities inherent for black professionals in corporate culture * Trusting your own abilities and potential while managing the ever-present issue of race * Overcoming isolation to establish not only your place in the organization but also a voice that will be heard and respected * Reading the unwritten rules and developing the “sixth sense” necessary to play the game *Cultivating and managing the relationships that will be crucial to securing more meaningful and influential positions * Understanding what true power is, how to compete for and acquire it, and how to translate it into substantial leadership Opportunities for success abound for African-Americans. For the last 40 ye
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Leader As Communicator
$19.95In turbulent times, the ability to communicate with power and purpose becomes a crucial leadership competency. Smart executives realize that leadership communication isn’t a matter of “making nice,” but a strategic necessity. Organized around an original model defining the important communication roles a leader must fill, The Leader as Communicator examines roles as diverse as trust-builder and critic, renewal champion and navigator, learning advocate and provocateur. The book presents case studies of organizations including Cadillac, Emerson, and Saturn, plus dozens of other examples. Packed with strategies and tactics showing how leaders can shape the communications climate of their organizations, the book culminates with assessment exercises that let readers measure their own communication skills. This insightful book demonstrates how to become a stronger, more confident leader — one who can use communication to build alignment, enthusiasm, and productivity.
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Marketplace Priest
$19.98In Marketplace Priest, Frank Marinkovich, M.D. presents us two ways to conduct business. There is a way of a career versus the way of holy calling. A career is a self-chosen pursuit. It is based on something rational such as security, necessity, vacation, or parental desire. Maybe it satisfies your need for identity. A holy calling is a destiny that was birthed in the heart of God. A calling awakens you to the reality that your destiny started in eternity first in the mind and heart of God. Do you know God, and has God set you free? Then concurrent with that liberty is a mandate to set the culture free. This culture is the area that you are in: business, law, medicine, the arts, government, the trades, etc. It is of necessity that Scripture exhorts us to wake up. Liberation is our calling, cultural reform our mandate. The method starts with who you are. It starts with the nature of Christ, the Spirit of sonship. This book is a must read for all those involved in the marketplace as it will awaken you to God’s destiny, to bring transformation to you and to your sphere of influence. “If there ever was a timely book, this is one. Here is a medical doctor, Frank Marinkovich, cognizant of the concern of the Lord for our vocational calling. He writes in such a practical manner about the “how to” in taking truth out of the meeting place into the market place. In a very clear and definitive fashion we are challenged to see the workplace as an open door of ministry. It is rare today to find someone other than a church leader with such insights and convictions. This is a must read for every member of the body of Christ who desires to make a difference in the marketplace.” JAMES HAMMAN President, Foundations Ministries “As the Spirit of God continues to awaken and endorse those called to marketplace ministries, many new books will emerge. Some will be filled with inspiration and some simply with information. Frank Marinkovich has eclipsed them both; his book is filled with revelation, and the best part of it all is that he is living it out in his life and in his business.” DENNIS PEACOCKE President, Strategic Christian Services “Dr Frank Marinkovich is certainly qualified to speak about this very important subject. I have personally observed him as he has dealt with the issues of health and life purpose with many people, including my wife and I and many of our staff members. His insight into the marketplace and your purpose in life will encourage you and his passion
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17 Indisputable Laws Of Teamwork (Workbook)
$19.99Whether leading in business, church, sports, or in your family, teamwork is essential. In this new book, John Maxwell walks readers through the various laws of leadership showing the importance of working together.
Everyone who works with people is realizing that the old autocratic method of leadership simply doesn’t work. The way to win is to build a great team.
John C. Maxwell has been teaching the benefits of leadership and team building for years. Now he tackles the importance of teamwork head on, writing about teamwork being necessary for every kind of leader, and showing how team building can improve every area of your life.Written in the style of the bestseller The 21 Irrefutable Laws of Leadership, this new book not only contains laws that you can count on when it comes to getting people to work together, but it tells them in such a way that you can start applying them to your own life today. And it’s illustrated with great stories of team leaders – and team breakers – from history, business, the church, and sports.
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Running With The Giants
$30.00Old Testament heroes can teach 21st-century believers invaluable lessons about life and leadership—if we’re willing to listen! In this engaging volume, best-selling author and “leadership guru” Maxwell discerns timeless principles from the lives of David (“Overcome adversity!”); Noah (“Don’t fear the impossible!”); Rebekah (“Give and serve generously!”); and others.
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Performance Appraisal Question And Answer Book
$18.99Most managers hate conducting performance appraisal discussions. What’s worse, few feel confident in their ability to accurately assess the performance of a subordinate. In The Performance Appraisal Question and Answer Book, expert Dick Grote answers over 100 of the most common — and most difficult — questions about this vitally important but often misunderstood and misused tool, including: * How should I react when an employee starts crying during the appraisal discussion . . . or gets mad at me? * Which is more important — the results the person achieved or the way she went about doing the job? * Is there such a thing as a perfect performance appraisal form? Many of the answers include a Hot Tip or Red Flag: a note to the reader making a particularly insightful suggestion. This book helps supervisors and HR professionals ease the pain of performance appraisal and use the process effectively.
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Corporate University Handbook
$24.95Motorola. Sun Microsystems. Charles Schwab. Toyota. These global business leaders have bred excellence through innovative executive and management development organizations that go well beyond traditional job training. Known as corporate universities, these entities are essentially strategic partners of their sponsoring companies. Often working in conjunction with traditional educational institutions, they boast cream-of-the-crop faculty from the academic and business communities. Once the province of only the largest corporations, corporate universities are fast becoming the standard at smaller companies as well. This comprehensive handbook is a valuable resource for companies of all sizes who are considering (or already developing) enhanced professional learning programs. Featuring contributions from experts at ten different corporate universities, academic institutions, and consulting firms, the book addresses the three major components of corporate university success: organization, content, and processes. From structural and financial models to the role of technology, from curriculum development to evaluation approaches and measuring ROI, here is a wealth of information on this major development in professional education.
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Voice Power : Using Your Voice To Captivate, Persuade, And Command Attentio
$18.99Ever wonder what makes us buy from a certain salesperson or prefer one TV news announcer over another? In each case, a human voice is subtly captivating our ear and commanding our attention. Now celebrity voice coach Renee Grant-Williams reveals the trade secrets behind those persuasive voices and shows readers how to apply positive vocal techniques to business and personal situations. Much more than a guide to proper breathing or voice projection, this is a life-altering “owner’s manual” to unleashing and directing the powers of communication within one’s speaking voice. By exploring the rich connections between singing and speaking, Grant-Williams helps readers: * Evaluate their “VoicePower” quotients * Literally breathe new life into their voices * Tap the amazing power of consonants–and silence * Deliver sales pitches virtually guaranteed to sell * Turn a voice mail message (incoming or outgoing) into a personal calling card * Become more confident, persuasive presenters and public speakers.
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5 Dysfuncions Of A Team
$27.00In The Five Dysfunctions of a Team Patrick Lencioni once again offers a leadership fable that is as enthralling and instructive as his first two best-selling books, The Five Temptations of a CEO and The Four Obsessions of an Extraordinary Executive. This time, he turns his keen intellect and storytelling power to the fascinating, complex world of teams.
Kathryn Petersen, Decision Tech’s CEO, faces the ultimate leadership crisis: Uniting a team in such disarray that it threatens to bring down the entire company. Will she succeed? Will she be fired? Will the company fail? Lencioni’s utterly gripping tale serves as a timeless reminder that leadership requires as much courage as it does insight.
Throughout the story, Lencioni reveals the five dysfunctions which go to the very heart of why teams even the best ones-often struggle. He outlines a powerful model and actionable steps that can be used to overcome these common hurdles and build a cohesive, effective team. Just as with his other books, Lencioni has written a compelling fable with a powerful yet deceptively simple message for all those who strive to be exceptional team leaders.
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Emotional Intelligence Activity Book
$39.99We’ve all heard of “IQ”…but what’s “EQ?” It’s “Emotional Quotient” (aka Emotional Intelligence), and experts say that EQ is a greater predictor of success at work than IQ. Companies are increasingly looking for ways to motivate and develop their employees’ emotional intelligence. This book presents trainers and coaches with 50 innovative exercises to be used for either individuals or groups. The activities found in the book are grouped according to the various core competencies associated with Emotional Intelligence: * Self-Awareness and Control: an awareness of one’s values, emotions, skills, and drives, and the ability to control one’s emotional responses * Empathy: an understanding of how others perceive situations * Social Expertness: the ability to build relationships based on an assumption of human equality * Mastery of Vision: the development and communication of a personal philosophy The book also includes suggested training combinations and coaching tips.
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Transforming Vision
$29.99Science, technology and economic growth motivate our socity. Each is carried on with a little regard for Christian concerns. Brian Walsh and Richard Middleton yearn for change. They long to see Christianity penetrate the structures of society, reforming and remolding our culturre. From scholarship in the universities to politics, business and family life, the Christian vision can transform our world. To stimulate such change the authors analyze our troubled age, show us how it got that way and suggest a solution. Their clear presentatioin of a Christian world view forms the basis of their hope.
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Action Tools For Effective Managers
$18.95All day long, managers deal with one challenge or another: complaints from staff, delegating work no one wants to do, jealousy and hurt feelings, performance reviews, even “small” problems like telephone abuse. It’s exhausting! This book gives time-pressed managers succinct, pragmatic tools for taking action instantly on more than 65 common problems. For each problem, the book presents: 1. A brief case study that demonstrates the on-the-job problem in clear, human terms that anyone can relate to 2. Insightful analysis of the case study, explaining the issues that need to be addressed 3. Specific tools that help solve the situation, including step-by-step guidelines, checklists, standard procedures…and lots of practical advice.
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How You Play The Game
$24.99This is a story of passion and commitment and faith-qualities that drove one working-class kid to not only build a sports empire, but also to change the way the entire sports industry has done business. In How You Play the Game, Jerry Colangelo, in his own words, tells how he emerged from the tough streets of Chicago Heights as a high school and college sports star-how he helped create and build the Chicago Bulls-at a time when the NBA was a second-tier professional league, and two basketball teams had already failed in the Windy City-how he moved to Arizona and started the Phoenix Suns, an organization that fought its way to become the ninth richest franchise in all of sports-and how he then began baseball’s newest team, the Arizona Diamondbacks. This is a tale of determination, faith, and, most assuredly, good timing and good luck. In truth, this isn’t one story-but many. Jerry weaves together a lifetime of great moments in sports and tense times in business. Peppered with stories about players and coaches, including Charles Barkley and Connie Hawkins, Red Holzman, and Buck Showalter, as well as owners, general managers, investors, reporters, and more, How You Play the Game is truly an insider’s look at the sports world. Mr. Colangelo’s 30-year history mirrors the evolution of sports to the global marketing and media mega-industry it is today.
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Untapped Potential : Turning Ordinary People Into Extraordinary Performers
$19.99Entrepreneurial gurus tell you how to “build success.” What they don’t tell you is—you may be building on shifting sands. Lannom’s approach to success is grounded on a solid foundation: God, the Rock. If you yearn to achieve great things in your home, church, or workplace, Lannom offers the Bible-based keys to make it happen!
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Corporate Person : The Nature Of Volunteer Boards, Their Culture, And Corpo (Lar
$23.33No volunteer board is exactly alike. Everyone has its own corporate personality and collective culture. Yet, each board is formed by people who come together to envision, think, act, and speak with a common mission, and so grow and work together for the good of the community. It is for those people that this book is intended.
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