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    • Complete Human Resources Writing Guide

      $55.00

      Letters, forms, policies, evaluations, and handbooks–these are just a few of the documents that HR professionals produce every day. And it’s not just the quantity that counts, it’s the clarity and accuracy of the communications that are key. Here’s the first writing manual designed especially for HR professionals. It combines clear, complete, how-to-do-it guidelines on writing with more than 100 actual samples of HR documents. Readers discover how to: * master the 7 stages of writing, from outline to revision * avoid employee and legal problems that can arise from poorly written communications * overcome “”blank page syndrome”” * save time and effort * make every document achieve its purpose.

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    • Complete Guide To Performance Appraisal

      $55.50

      A good appraisal system can serve as an effective structure for culture change within an organization — and it can help ease one of every manager’s most dreaded duties. Now, based on 25 years of experience, Dick Grote gives readers everything they need to make the process work well, including: * what an ideal system looks like * the available options and approaches * how to evaluate performance, write a fair appraisal, and conduct the actual appraisal discussion * how to create a system from scratch or optimize the one already in place * critical issues that must be considered, including employee development, pay, and legal concerns * emerging trends that influence the process — such as 360-degree feedback, teams, the use of software * actual appraisal forms from 12 companies, as well as scripts, diagrams, checklists, worksheets, flow charts, and sample policies

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    • Danger In The Comfort Zone

      $18.99

      Since the original publication of this important and controversial book, it has stirred up business thinkers everywhere. Now this landmark work has been updated and expanded — with five all-new chapters — to meet today’s continuing challenges to the nation’s productivity and morale. Danger in the Comfort Zone examines the phenomenon of the “entitlement” mentality in the American workforce — people’s preoccupation with their rewards rather than their responsibilities. Bardwick describes three basic mindsets and shows the effect of each on individuals and their organizations: * Entitlement — people feel entitled to rewards and lethargic about having to earn them; motivation and job satisfaction are low * Fear — people are paralyzed; the threat of layoffs makes them focus on protecting their jobs rather than doing them well * Earning — people are energized by challenge; they know their accomplishments will be noticed — and rewarded In this paperback edition, Bardwick points out that although the “fear” element has undoubtedly grown in the last few years, the entitlement attitude is still firmly entrenched at all levels. She offers additional chapters with new, specific techniques for pulling people out of the quagmire of fear and complacency, and igniting them with the energy of true earning.

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    • Voices Of Diversity

      $18.95

      The ideal of a harmonious and diverse workplace has been given much lip service, but the daily realities of working with people who are not like you have proven to be difficult. Featuring “voices” (actual comments from members of diverse groups), this book reveals how individuals feel about their treatment and their relationships on the job. By listening to the “voices,” readers will learn to understand what it means to be “the other” and so improve communication, morale, and productivity. The range covered is extraordinary: African-Americans, Asian-Americans, Latinos, recent immigrants, disabled workers, gays and lesbians, young and old workers, women, white males. For each group, the book provides: (1) background on the culture and values of that group (2) honest comments from members of the group and a synthesis of the group’s most common problems (3) typical scenarios where supervisors and co-workers from diverse groups often hit communication barriers (4) explanations of what went wrong in each situation and how to correct it Many people want to communicate with others, but don’t know how. Voices will help them understand diversity not as an academic concept, but as a human reality.

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    • Winning Attitude : Your Key To Personal Success

      $17.99

      John Maxwell not only discovered the winning attitude, but he has also experienced the incredible difference it makes. Today he speaks extensively across the United States at business meetings and conferences on the issues of leadership.

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    • Social Style Management Style

      $19.99

      What is social style, and how can you make it work for you in a business situation? Your success at any management level depends largely on your ability to deal with other people. In this business-oriented approach to interpersonal relationships, management experts Robert Bolton and Dorothy Grover Bolton show you how to assess various behavior patterns and how to use that knowledge to capitalize on your strengths, minimize your weaknesses, and get the results you want from others. Are you predominantly an Amiable, an Analytical, an Expressive, or a Driver? Nearly everyone, according to Boltons’ extensive research, uses on of the four basic social styles more often than the others. No style is better than any other, but each does bring with it a unique pattern of strengths and weaknesses. This book shows you not only how to recognize your particular style but also how to use that knowledge to manage others more effectively, set appropriate life goals and career paths, plan a sound self-improvement plan, increase your creativity, and more. Te best managers, claim the Boltons, excel at being what they are rather than at trying to be what they are not. If you feel that your effectiveness at work could be increased by better interpersonal skills but are tired of theories that want you to overhaul yourself to fit some uncomfortable, impersonal “”management style,”” then let Social Style/Management Style improve your dealings with others and still let you be yourself.

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