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$22.99
Successful organizations depend on training to keep them viable-but in today’s belt-tightening economy, managers are often asked to become expert training facilitators overnight. Faced with the challenges of diversity, a multi-generational workforce, and the many options made possible by technology and e-learning, even first-time trainers must be ready with the most up-to-the-minute techniques. Thoroughly revised, The First-Time Trainer is a concise, information-packed guide that will quickly transform readers into confident, effective trainers. Filled with real-world examples and dozens of field-tested tools, the book shows readers how to: Select media and delivery methods * Prepare and give effective presentations * Communicate with learners and get them involved * Ask the right kind of questions * Cope with behavior problems * Give and receive feedback * Put objectives to the test * And more Training is still the best way to make certain employees perform at their best. This user-friendly guide gets first-time facilitators training like pros in no time.
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SKU (ISBN): 9780814415597
ISBN10: 0814415598
Tom Goad
Binding: Trade Paper
Published: March 2010
Publisher: AMACOM – Harper Collins Publishers
Print On Demand Product
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