Be Exultant Psalms 90-150 (Revised)
Footprints Cross Bookmark Set
Go Forward In Love
Super Heroes Activity Book: Bible Fun
Redesigned Life : Uncovering God's Purpose When Life Doesn't Go As Planned
Certificate Of Baptism
60 Days Of Bible Prophecies
Illuminated Scripture Journal Isaiah
Fun Bible Lessons On Diligence
Is God Good
Surprised By Hope
Anxiety Reset : A Life-Changing Approach To Overcoming Fear, Stress, Worry,
For The Childrens Sake
Giant Print Thinline Bible Vintage Series Comfort Print
Measure Of A Man Reprinted (Reprinted)
Parent Differently : Raise Kids With Biblical Character That Changes Cultur
Deep Rooted Marriage
Bible Promise Book Large Print Edition (Large Type)
Explorer Bible For Kids
Large Print Personal Size Reference Bible
God I Need To Talk To You About Bullying
Titus Bible Study Book With Video Access (Student/Study Guide)
How We Got The Bible Leaders Guide (Teacher's Guide)
Ezekiel And The Dry Bones
A Compassionate Shepherd: Psalms 1–41
Blessed And Grateful Lithograph (Magnet)
Matthew Disciple And Scribe
Church Communications : Methods And Marketing
Fake Or Follower
Faith Gear Flower Cross (Bracelet/Wristband)
September Birthstone Heart Wings
Mighty One Pass It On
Living With Gods Courage
Sympathy Come Unto Me
Gracelaced Seasons : A Guided Companion
Life Application Study Bible Third Edition Personal Size
Beginners Bible Lets Learn To Pray
Counter Culture : Compassionate Call To Counter Culture
1-2 Samuel : History Of Israel
Opposite Of Depression
Soul Care : *Find Life-Giving Rhythms -Live Restored - Avoid Burnout - Disc
Seekers In The Hands Of An Elusive God
Interpretation And Application
Hospitable Leader (Reprinted)
Unto Us A Child Is Born
Cultivate Kindness Metal Trinket Tray
Grapes Of Grace
Princess Joys Party Level 1
Where To Find It In The Bible
God I Need To Talk To You About Healthy Eating
Waiting In Hope
Following Jesus With Luke
Biblical Theology Study Bible Comfort Print
Spiritual Growth Bible
Fast Facts On The Middle East Conflict
Waiting In Wonder
Winning Your Daily Spiritual Battles
Behavioral Advantage : What The Smartest Most Successful Companies Do Diffe
$25.00
In their book Winning Behavior, Terry Bacon and David Pugh showed how great companies outperform good ones through “behavioral differentiation” — going beyond superior products and dependable service to connect with customers at every touchpoint. The Behavioral Advantage broadens the concept, applying behavioral differentiation to the business-to-business arena. The best B2B companies depend on a multifront approach to business interaction, and The Behavioral Advantage reveals the secrets behind what is essentially a chess game with competitors. To win the game, companies must develop a carefully plotted opening game, with all internal values, policies, practices, and behaviors fully aligned. A smart and efficient middle game lets the company build and strengthen its position, and the endgame assures victory and lays the groundwork for future business. Just as individual customers do, B2B customers remember those companies whose behavior consistently and significantly outshines even strong competitors. These firms create a lasting advantage — and reap the profits that come with it.
in stock within 3-5 days of online purchase
SKU (ISBN): 9780814416709
ISBN10: 0814416705
Terry Bacon | David Pugh
Binding: Trade Paper
Published: May 2004
Publisher: AMACOM – Harper Collins Publishers
Print On Demand Product
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