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Willies Way : 6 Secrets For Wooing, Wowing, And Winning Customers And Their
$19.98
A book unlike any other customer service guide, Willie’s Way translates Willie’s common-sense wisdom into simple, practical applications. Each chapter looks at one of the six service secrets and explains how and why it works. From listening to customers, to offering them special favors, to making every customer connection memorable, these proven strategies will impress, entice and win new customers with every interaction.
As a successful speaker and author who travels constantly, Phillip Van Hooser has been in and out of his fair share of cabs. But only one cabbie ever taught him anything about customer service. That cabbie is Willie, and the common-sense wisdom he imparted has become known as Willie’s Way.
In Willie’s Way, you too will learn Willie’s unique brand of personalized service:
*How to woo customers so they come back again and again
*How to wow customers so they tell their friends about you
*How to win customers’ long-term business by exceeding their expectations
*How to apply Willie’s techniques to your own enterprises to build long-term customer loyalty
in stock within 3-5 days of online purchase
SKU (ISBN): 9781640951440
ISBN10: 164095144X
Phillip VanHooser
Binding: Trade Paper
Published: September 2019
Publisher: Sound Wisdom
Print On Demand Product
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Surprised By Hope
$15.99For years Christians have been asking, “If you died tonight, do you know where you would go?” It turns out Christians have been giving the wrong answer. It is not heaven.
One of today’s premier Bible scholars and award-winning author N.T. Wright outlines the present confusion about a Christian’s future hope and shows how it is deeply intertwined with how we live today. Wright shows that Christianity’s most distinctive idea is bodily resurrection. First, he provides a magisterial defense of a literal resurrection of Jesus himself. This became the cornerstone for the Christian community’s hope in the bodily resurrection of all people at the end of the age. Next Wright explores our expectation of “new heavens and new earth,” showing what happens to the dead until then and what will happen with the “second coming” of Jesus. For many, including many Christians, all this will come as a great surprise.
Wright convincingly argues that what we believe about life after death directly affects what we believe about life before death. For if God intends to renew the whole creation – and if this has already begun in Jesus’s resurrection – the church cannot stop at “saving souls” but must anticipate the eventual renewal by working for God’s kingdom in the wider world, bringing healing and hope in the present life.
Lively and accessible, this book will surprise and excite all who are interested in the meaning of life, not only after death but, before it.
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